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DigiEye FAQ'S

Search our DigiEye FAQ’S and see if we have answered your questions about VeriVide’s DigiEye System and the various software modules already. Contact us at if you need further help.

What is DigiEye?

DigiEye is a digital colour measurement system used by quality assurance professionals particularly in the textiles, food and automotive industries. It is also used by buyers and designers to quickly select colour ways.

DigiEye was designed to fill the gap between spectrophotometers and visual assessment. DigiEye is more precise and objective than visual assessment and can measure far more substrates than a spectrophotometer including patterned garments and reflective materials.

How does DigiEye work?

How does DigiEye work?

DigiEye uses a digital camera to see colour, in the same way as you and your customers. Consequently it gives an objective, precise visual benchmark for the assessment of products or samples. Store colour product and standard images and send digitally to a calibrated viewing station. End of production QC can also use colour accurate printed images. DigiEye is perfect for users that prefer to see the colour they are measuring rather than attempting to interpret raw spectral data that doesn’t show how a product will actually look.

What is DigiView?

DigiView is a DigiEye software option. Simply it is a Smart Swatch Tool providing a quick and simple way of looking at colour submissions, offering remote, vision-based colour assessment.
Instead of ΔE* (Delta E) colour distance data, DigiEye offers users a visual interpretation of colour distance. Product is shown exactly how it will actually appear to customers.

How does DigiView work?

DigiView works by imaging the samples and the colour standard and then transmitting the image to a remote viewing station for colour assessment.

Lab Dips, Print strike offs or batches are first imaged using a DigiEye imaging Cube alongside the chosen colour standard. Colour calibrated images are sent to viewing stations anywhere in the world. Operators open the image and assess the accuracy of the sample against the standard on a calibrated monitor.

Current customers report that for almost every measurement on screen, they make the same decision as they do with physical product in a light booth. This confidence in DigiView software means that brands are saving thousands in shipping samples and batches and are far more agile in getting a product to market. DigiEye can shorten the time to market for traditional textile manufacturers by at least 15 days.

DigiView was designed to save textile companies and manufacturers’ time and money. For our larger clients, DigiEye is cost neutral after three months. For smaller clients, DigiView is cost neutral after 9-12 months.

What is DigiGrade?

DigiGrade is a digital fastness grading tool that determines colour fastness grading with objective, accurate and repeatable results.
DigiGrade is capable of grading change of shade samples, blue wool end point determination and light fastness grading and expertly handles many other traditional grading challenges. The accuracy versatility and objectivity of this software is why it is trusted by a range of laboratories in the industry.
It is also adept at measuring and analysing crocking and staining on light fastness and crocking (wet and dry rubbing). The rubbing tool offers one click crocking testing using a pre-defined filter which eliminates the need for before and after measurements.
DigiGrade is fully compliant with BS EN ISO 105-A11:2012 Textiles – Tests for colour fastness. Part A11; Determination of colour fastness grading by digital imaging techniques.

Which DigiEye product should I buy?

Which DigiEye product should I buy?

See suggestions in the list below or go to your industry sector or to Solutions of how to tackle common colour problems.

DigiEye is developing constantly and if you would like to know if it can help solve your assessment problems please contact the team on

The decision on which DigiEye product to buy depends on several parameters. These include the size and type of your product and what appearance information you need. For some suggestions of the most suitable DigiEye system and software see the list below which gives many of the most common uses for DigiEye.

I’m a buyer and want a system to view remote colour submissions – DigiView is the recommended system.

Do you supply a retailer or brand? If you need to image standard and batches to send for remote colour assessment – DigiEye with DigiPix Software is recommended.

I’m a supplier and want to measure the colour of my products – DigiEye with DigiPix Software is recommended.

I’m a laboratory technician and need to grade colour fastness tests – DigiEye with DigiGrade Software is recommended.

I work in Food QA and need to create image standards to check product consistency, quality, shelf life determination. Or I need to create pass fail standards for ingredients or finished products – DigiEye with DigiPix Software is recommended.

I work in product design and want a system that will check the washing efficiency of our dishwashers.  DigiEye 1300mm with DigiFull Software is recommended.


Where can I get DigiEye?

Where can I get DigiEye?

The DigiEye range of hardware and software can be purchased in the UK directly from VeriVide, to speak to the DigiEye sales team send your enquiry to or complete the website enquiry form.

It is also available worldwide through VeriVide authorised distributors. To find your local distributor view the distributor map (those offering DigiEye are clearly marked),or contact us.


Do I still need a lightbox?

Do I still need a lightbox (light booth) once I invest in DigiEye?

Yes, Light boxes have been essential to colour management and product appearance for over 55 years and that will not change anytime soon. VeriVide Colour Assessment Cabinets allow you to check for metamerism using CIE Daylight and Point of Sale lighting and will continue to be necessary to visually detect metamerism and colour inconsistency.

The new VisionView light box (light booth) combines both the light box and the DigiView monitor in the same space saving unit, future proofing your colour assessment.

Do I still need a Spectrophotometer?

DigiEye was not designed to replace a spectrophotometer, but to offer a solution that works for products which cannot be handled easily by a Spectrophotometer. There are many products and substrates that a Spectrophotometer cannot measure because they are not flat or they are speckled or multi coloured. DigiEye can measure practically anything and has the advantage that it also provides a colour calibrated image for remote viewing.

Unlike spectrophotometers which average out colour data, DigiEye can pinpoint a single point to measure and can also map any variations from the known standard. This makes it adept at measuring patterns, twist carpet and food ingredients or components within food such as the proportion of fruit in yoghurt or a cereal mixture. These are all substrates that cannot be measured with conventional instruments.

Using a DigiEye, a traditional lightbox or VisionView and a spectrophotometer in tandem offers a full solution for almost every application. No system offers the full solution, but you can be confident in your colour and product appearance assessment if you apply this all-encompassing solution.

What do I need to operate DigiEye?

To operate DigiEye you will need a DigiEye cube, either 700mm or 1300mm, a Windows 7 PC and an Eizo Colour Edge calibrated Monitor.

The full set of equipment is supplied by VeriVide when you purchase a full DigiEye system. If you are a buyer who is only reviewing images received from your supplier then you will not require a DigiEye cube, for this you will need a DigiView station only.

The computer must meet or exceed the following specification:


    • Processor:
      Core i5 or i7 Processor
      (AMD processors are not permissible)


    • Memory:
      8GB Ram


    • Hard Drive:
      120 Gb HDD Minimum
      (For large storage of images and faster processing it is recommended to purchase larger capacity hard drive, faster processor and higher RAM)


    • Graphics Card:
      1 GB Minimum


    • Ports:
      Minimum of 4 x USB ports, preferably USB2


    • Accessories:
      Windows compatible Keyboard & Mouse


    • Internet Connection:
      Highly recommended for remote technical support


    • Supported Operating System:
      Windows 7 (32 Bit or 64 Bit) (full features available to Windows 7 users only)


    • Video Interface:
      4K Video Output DP (Display Port) or HDMI Output – MUST HAVE THIS OUTPUT from the graphics card


    • Optical Drive:
      DVDRW (DVD & CD read and write)


VeriVide are currently working on full compatibility for Windows 10.

Does the DigiEye system come with training?

Each purchase of a DigiEye system comes with two days training included. VeriVide recommends at least one day of training for each user and training can be provided as a group or individually. Additional DigiEye training can be purchased at any time, useful when new members of staff join.
DigiEye service and support packages can be purchased through VeriVide or your dealer. Many DigiEye features can be picked up by anyone. Some advanced features are used only by senior colour and quality control professionals.

General colour knowledge is helpful, Colour training is available through VeriVide.

If your question hasn’t been answered, simply drop an email to or call +44 (0)116 284 7790 and we will be happy to answer!