April 8th 2021

What is included in a service?

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When your VeriVide CAC, CCC or CAC-LED equipment is serviced by a VeriVide Sales & Service Technician the following is included in the service visit:

  • Peace of mind
  • Full lamp replacement
  • Full clean
  • Re-paint of interior surface to specification
  • 12 Months parts warranty *
  • Remote operational support
  • Removal and disposal of old lamps (WEEE compliant)
  • Usage data collection and Service Counter reset
  • Certificate of service
  • Exclusive instructional materials
  • Lamp Measurement and Certificate of Performance**

*Parts warranty is unavailable for pre-2004 cabinets. Excludes travel and labour costs
**Lamp Measurement is available at an additional cost. It uses spectrometric readings to ensure lamps adhere to tight tolerances

For more information please contact service@verivide.com

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