At the heart of VeriVide is its world-class - and friendly - team of technology and customer service experts. Here are just some of the people you’ll quickly get to know if you’re a VeriVide customer:
Office manager Shirley Hill has been a senior administrator with VeriVide since 1991, and before that worked in textiles marketing. Her depth of knowledge of VeriVide’s products, markets and history is probably unparalleled in the colour technology industry. Not only does Shirley keep the VeriVide show administratively on the road, but she is also a fount of knowledge and wisdom that makes her the first port of call for any sales or account enquiry.
Our expert in colour is Georgina Boulter. A chartered textile colourist for over 20 years, Georgina’s roles include responsibility for our Pantone and RAL products, and for our colour training courses - which can include measuring individuals’ colour vision using a range of industry-approved tests. Georgina’s colour matching expertise is just an email or phone call away, and her training courses can be delivered either at VeriVide HQ or at a customer’s UK premises.
Solving colour problems in industry often demands high levels of expertise - which is where our colour management specialist Russell Thorpe comes into the picture. His role is to create workable, cost-effective solutions to colour dilemmas for any designer, producer, manufacturer or retailer. Based on a site visit - or a supply of sufficiently detailed information - he can quickly assess specific needs, and can suggest exactly the VeriVide product or technology that will improve the client’s colour measurement and control. This in turn of course improves quality, competitiveness and profit.
One of VeriVide’s most valuable services is maintenance of its colour cabinets and other products. Ensuring that no one misses a service interval, and that VeriVide engineers have their work scheduled efficiently, is the responsibility of our service co-ordinator Michelle Cully. She works with the Service/ Sales Technicians to contact customers before a service is due, and arranges a convenient time for one of them to visit. Thanks to Michelle, VeriVide’s maintenance service is the most friendly and dependable in the business.
Our service team includes Liam Bruce and Lucas King both of whom have undergone specific in- house training on the manufacture, assembly and repair of VeriVide products.The team’s resulting understanding of how VeriVide products are assembled means that maintenance and servicing can be completed more quickly and to the highest quality levels.