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Service & support

Delivery policy

VeriVide hold stock of most items on sale in our online shop and we aim to despatch the same day all orders placed and paid by 1.30pm, after this time orders will be despatched the following day provided the item is in stock. Customers will be informed by email if their order cannot be fulfilled immediately and an estimated despatch date will be given.
Your delivery charge is calculated at the checkout so the clear total can be viewed before proceeding. Please select your delivery region before proceeding with your order. The shopping cart is programmed to charge for next day delivery in the UK which is guaranteed except for some Scottish Islands and Channel Islands where the service may take two days. The delivery charge is size and weight based with smaller items being sent by Royal Mail Special Delivery and larger items by Fed Ex courier, delivery is charged at cost. Items to a domestic address may be delivered on a Saturday at no extra cost.
Small International orders will be despatched by Royal Mail International Signed Service and will typically take 3 days to reach the intended destination. If your order weighs between 0.5kg and 2kg you will be given the option to choose between post or courier and items weighing greater than 2kg will be sent by courier.
Payment must be made in GBP sterling and VAT is charged with the total shown at the checkout. EU orders will be processed VAT free where a valid EU VAT number has been supplied.

 

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