DigiEye FAQ

COVID-19 UPDATE: We are fully operational. Our production facilities are open for business, maintaining social distancing to ensure everyone’s safety. You can contact us to support you for the DigiEye system or to place your order.

What is DigiEye?

DigiEye is a digital colour measurement system used by quality assurance professionals across textiles, food and automotive industries.

DigiEye was designed to fill the gap between spectrophotometers and visual assessment. DigiEye is more precise and objective than visual assessment and can measure far more substrates than a spectrophotometer including patterned garments and reflective materials.

How does DigiEye Work?

DigiEye uses a digital camera to see colour, in the same way as your customers, giving an objective, precise visual benchmark for the assessment of products or samples. DigiEye is perfect for users that prefer to see the colour they are measuring rather than attempting to interpret raw data that doesn’t show how a product will actually look.  

What is DigiView?

DigiView is a Smart Swatch Tool that provides a quick and simple way of looking at colour submissions, offering remote, vision-based colour assessment.

Instead of ΔE* (Delta E) colour distance data, DigiEye offers users a visual interpretation of colour distance, allowing them to see how a product will actually appear to customers.

How does DigiView work?

Batches are first imaged using a DigiEye imaging Cube alongside the chosen colour standard. Colour calibrated imaged are sent to viewing stations anywhere in the world, where operators can open the image and assess on a calibrated monitor, the accuracy of the batch against the standard.

Current customers report that for almost every measurement on screen, they make the same decision as when they later receive a visual sample that they view in a light box a few days later. This confidence in DigiEye means that brands are saving thousands in shipping samples and batches and are far more agile in getting a product to market. DigiEye can shorten the time to market for traditional textile manufacturers by at least 15 days.

DigiView was designed to save textile companies and manufacturers’ time and money. For our larger clients, DigiEye is cost neutral after three months. For smaller clients, DigiView is cost neutral after 9-12 months.

COVID-19 UPDATE: If you have already installed DigiEye in your supply chain, we can supply DigiView Software by electronic transfer, and guide you by phone or other communication apps through the installation process and set up of the calibrated monitor.

What is DigiGrade?

DigiGrade is a digital fastness grading tool that determines colour fastness grading with objective, accurate and repeatable results.

DigiGrade is capable of grading change of fade samples, blue wool end point determination and light fastness grading and expertly handles many other traditional grading challenges. The accuracy versatility and objectivity of DigiGrade is why it is trusted by a range of laboratories in the industry. 

DigiGrade is also adept at measuring and analysing crocking and staining on light fastness and crocking (rubbing). The rubbing tool offers one click crocking testing using a pre-defined filter which eliminates the need for before and after measurements. 

DigiGrade is fully compliant with BS EN ISO 105-A11:2012 Textiles - Tests for colour fastness. Part A11; Determination of colour fastness grading by digital imaging techniques.

How does DigiGrade work?

The process is simple. First, the DigiEye system is calibrated. The DigiEye cube is used to image the sample and it is then opened using the DigiGrade software for automatic or manual grading. This method allows for quicker and more accurate results than traditional grading methods.

Which DigiEye product should I buy?

I’m a buyer and want a system to view remote colour submissions – DigiView is the recommended system.

I’m a supplier and want a system to image standard and batches to send to my customer for remote colour assessment – DigiEye with DigiPix Software is recommended.

I’m a supplier and want to measure the colour of my products – DigiEye with DigiPix Software is recommended.

I’m a laboratory technician and need to grade colour fastness tests – DigiEye with DigiGrade Software is recommended.

I work in Food QA and need to create image standards to check product consistency, quality, shelf life determination or to create pass fail standards for ingredients or finished products - DigiEye with DigiPix Software is recommended.

I work in product design and want a system that will check the washing efficiency of our dishwashers – DigiEye 1300mm with DigiFull Software is recommended.

Where can I get DigiEye?

The DigiEye range can be purchased in the UK through VeriVide. It is available worldwide through VeriVide authorised distributors. To find your local distributor, contact us

Do I still need a light box?

Light boxes have been essential to colour management and product appearance for over 55 years and that will not change anytime soon. VeriVide Colour Assessment Cabinets allow you to check for metamerism using CIE Daylight and Point of Sale lighting and will continue to be necessary to visually detect metamerism and colour inconstancy.

Do I still need a Spectrophotometer?

DigiEye was not designed to replace a spectrophotometer, but offer a solution that fills in the gaps. Unlike spectrophotometers which average out colour data, DigiEye can pinpoint any variation from a known standard, making it adept at measuring patterns, twist carpet and food ingredients –all substrates that cannot be measured with conventional instruments. 

There are many substrates that a Spectrophotometer cannot measure. DigiEye can measure practically anything. 

Using a DigiEye, a traditional lightbox and a spectrophotometer in tandem offers a full solution for almost every application. No system offers the full solution, but you can be confident in your colour and product appearance assessment if you apply this all-encompassing solution. 

What do I need to operate DigiEye?

To operate DigiEye you will need a DigiEye cube, either 700mm or 1300mm, a Windows 7 PC and an Eizo 248 Monitor.

The computer must meet or exceed the following specification:


Core i5 or i7 Processor

(AMD processors are not permissible) 


8GB Ram

Hard Drive

120 Gb HDD Minimum

(For large storage of images and faster processing it is recommended to purchase larger capacity hard drive, faster processor and higher RAM)

Graphics Card

1  GB Minimum


Minimum of 4 x USB ports, preferably USB2


Windows compatible Keyboard & Mouse

Internet Connection

Highly recommended for remote technical support

Supported Operating System

Windows 7 (32 Bit or 64 Bit) (full features available to Windows 7 users only)

Video Interface

4K Video Output DP (Display Port) or HDMI Output - MUST HAVE THIS OUTPUT from the graphics card

Optical Drive

DVDRW (DVD & CD read and write)


VeriVide are currently working on full compatibility for Windows 10.

Does the package come with training?

Each purchase of a DigiEye system comes with two days training. VeriVide recommends at least one day of training for each user. Training can be provided as a group or individually.

DigiEye service and support packages can be purchased through VeriVide or your dealer. Many DigiEye features can be picked up by anyone. Some advanced features are used only by senior colour and quality control professionals.

General colour knowledge is helpful. Colour training is available through VeriVide. 

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